What clients see when they book

Your booking page is at marketli.app/book/your-slug, and it needs no account and no app.

Booking

The visitor sees the calendar name, the meeting length, and how the appointment happens:

• Online meeting
• In person — with the address, when you set one
• Phone appointment — we'll call you

Then:

1. Times shown in — a time zone picker, defaulting to their own. Slots are shown in whichever zone is selected, so an interstate client sees their own local times.
2. Pick a date, then a time.
3. Fill in the details — Your name and Email are required. The phone number field is required on phone appointments, because you need it to call them.
4. Anything we should know? — a free-text note.
5. Any questions from your intake form.
6. Confirm.

They land on You're booked with the date and time, or on your custom message or your own URL, depending on how the calendar's After booking option is set.

If two people go for the same slot at once, the loser is told That time was just taken — please pick another. rather than being double-booked.

What arrives afterwards

Assuming the seeded Booking follow-up automation is on — it is, by default:

• A calendar invite in their email, with a Teams or Meet link for online meetings.
• A confirmation email — You're booked — {{calendar_name}} with {{company_name}}.
• A confirmation SMS with the same detail.
• A reminder SMS 24 hours before.
• A starting soon SMS 15 minutes before.

Someone who books inside those windows does not get a burst of stale reminders — they are suppressed.

Rescheduling and cancelling

Both the confirmation email and the SMS carry a manage link. Opening it shows Your appointment with two buttons: Reschedule and Cancel booking.

Rescheduling shows the same slot picker again. Once moved, they are told Your booking has moved. A new calendar invite is on its way.

Cancelling shows Your booking is cancelled. Any pending reminders for that booking stop — the run log records them as Booking was cancelled.

If a booking calendar has been deleted or switched off, the link explains itself rather than erroring: This booking page is no longer available, or This link is no longer active on a manage link.

Things worth checking before you share the link

1. Your hours are set on your Profile, in the right time zone.
2. Your inbox is connected — without it there is no calendar check and no invite.
3. Book yourself in once through the public link and watch what arrives. It is the fastest way to catch a wrong time zone or an unhelpful confirmation message.