Connecting your inbox

Connecting your inbox does two jobs at once: it lets you send one-to-one email from your actual address, and it connects your calendar, so booking pages check your real availability and put the meeting straight into it with a Meet or Teams link.

It is a personal setting, not a company one. Every member of your team connects their own.

Connecting

1. Open your Profile page.
2. Scroll to the Connected inboxes card.
3. Click Connect Gmail or Connect Microsoft 365.
4. You are asked Which mailbox are you connecting? — type the address you intend to connect and click Continue. This is optional, but supplying it means you get sent to the right account and get warned if a different one ends up connected.
5. Sign in at Google or Microsoft and approve the access.

You come back to Marketli with the inbox listed and a confirmation.

Connecting a shared mailbox your IT admin has to approve? Have them grant consent for the whole organisation first. Otherwise you will complete the sign-in and be sent back still not connected.

What you will see afterwards

Each connected inbox shows the address, a Gmail or Microsoft 365 badge, and when it was last used. If the connection lapses you get a red Reconnect badge and a button to fix it — worth acting on quickly, because scheduled emails skip with the sending inbox is disconnected while it is broken.

Where the connection gets used

• The Email tab in Conversations, and the compose sheet on a client or workspace.
• Message everyone in email mode on a workspace.
• Scheduled lead follow-ups with email turned on.
• Email steps in automations.
• Bookings — availability checking and the calendar invite.

Anywhere you can choose a sender you will see a Send as picker. With no inbox connected it reads No connected inboxes yet and links you back here.

Common errors

Sharing send-as access

You can let a colleague send from your inbox — useful for an assistant.

1. Click Share on the inbox row.
2. Choose a co-worker.
3. Click Grant access.

You stay in control and can revoke it at any time, and recipients always see the mail as having come from your inbox. Inboxes shared with you appear in your own list badged Shared with you.

Disconnecting

Click the trash icon on the row and confirm Disconnect inbox?. Marketli stops being able to send from that address, colleagues you shared with lose their access too, and past sends are kept for your records.